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What is Customer Value and How Can You Create It?

Opinion Columns

These general terms will help you to create value as you understand your customer’s need and perceptions. Let us take some examples on how to create customer value

Beyond The Sheen: Merchants And BNPL

Urvi Shrivastav

Companies & Markets

While it has given payment flexibility to the consumer, for the merchant, it is proving to be a mixed bag

Retail Video Analytics, Wow Factor In Enhancing Customer Experience

Mr. Ashish Kumar

Opinion Columns

Video analytics can put the retail stores on par with the online marketplaces, increasing their competitive advantage as well as continuing to attract footfalls and building a loyal customer base.

UNIQLO To Launch Online Store, Aims 15% Sales Contribution From E-Commerce

BW Online Bureau

Companies & Markets Sector Reports

UNIQLO is also confident that it will achieve the 30 per cent local sourcing norms as mandated under the FDI policy for single-brand retailers in India.

Indians Looking To Travel In Newer Ways; Explore Nature Getaways, Offbeat Locations: Survey

BW Online Bureau

Companies & Markets

The survey showed that 43 per cent would expect or plan to travel in the year, and 66 per cent would consider trips that are within driving distance.

Father's Day 2021: How E-Commerce Treats It

Pooja Malik

After Hours Lifestyle

To make this day more memorable and countable for father's everyone is searching for gifts to surprise their father's and father figures.

‘Market Intelligence’ - A Governance Marker

Srinath Sridharan

Companies & Markets Sector Reports Marketing World

A good market intelligence service provider would collate various data sources, use Analytics tools & techniques to process the information and to make sense of it for the benefit of the client.

Airtel Payments Bank Offers 6% Per Annum Interest On Deposits Of Over Rs 1 Lakh

BW Online Bureau

Companies & Markets

Customers can open an Airtel Payments Bank account within minutes with a video call from the Airtel Thanks app.

Why “Great” Is No Longer Good Enough

Arindam Bhattacharya

Companies & Markets

Research confirms that companies that attend to TSI perform better financially than those that don’t. They generate better returns, are more valuable, and have an easier time attracting capital.

Honda Lines Up Cash Discounts For Customers On Festivals In April

BW Online Bureau

Companies & Markets Sector Reports Auto

Personal mobility has become a necessity in the current health scenario and to facilitate a safe, secure and contactless buying experience, the company's online platform and robust sales process at dealerships is fully equipped to support customers

'Committed to privacy' WhatsApp announces updated policy

ANI

World

'Committed to privacy' WhatsApp announces updated policy

Relationship Or Hardship?

Dr M Muneer

Opinion Columns

Welcome to the future of customer relationships! Are we ready for this?

'Good Corporate Governance Is About Creating Sustained Competitive Differentiation In Market'

Narayana Murthy

Companies & Markets Markets Stock Market

Good corporate governance is about creating sustained competitive differentiation in the market to maximize the shareholder value legally, ethically and on a sustainable basis while ensuring fairness, transparency and accountability to every stakeholder of a company – customers, employees, investors, vendor-partners, the government of the land and the community.