"We want to set up experience centers across the country", Tarun Mathur, Policybazaar

As insurance becomes unique to individuals, Policybazaar is gearing up with specially customized services among other new initiatives. Tarun Mathur, Co-Founder & Chief Business Officer, Policybazaar speaks on the current trends of the insurance industry, data security, and more

MG Motor India Launches Platform For Free Online Medical Consultation For Customers

To avail of the 24x7 service, customers have to register themselves on the carmaker's website or through the MY MG APP

COVID-19: Pune petrol pump launches Atmanirbhar campaign to avoid contact between employees, customers

COVID-19: Pune petrol pump launches Atmanirbhar campaign to avoid contact between employees, customers

Is The Consumer Being Served?

As consumers fight back, becoming expressive and vocal, service providers and producers hit back with equal intensity and fiercer vengeance.

Customer Centricity

Decisions with regard to all functions can be taken keeping the customer in mind and that provides a long term perspective

Connecting The Dots, Connecting The Data

Through cloud, businesses can tear down silos so that more customer data is collected and sharedage

Why & How Your EQ Is More Important Than IQ In Customer Service?

A customer service with high IQ can deliver satisfaction but not happiness and a high NPS (Net promoter score

What Is Your Sales PSqFt Today?

It’s Going To Be A Connected World

Truths And Half-Truths

Sharan, The Real Hero

When The Banker Is Always Right