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Latest Articles in customer

MG Motor India Launches Platform For Free Online Medical Consultation For Customers

To avail of the 24x7 service, customers have to register themselves on the carmaker's website or through the MY MG APP

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COVID-19: Pune petrol pump launches Atmanirbhar campaign to avoid contact between employees, customers

COVID-19: Pune petrol pump launches Atmanirbhar campaign to avoid contact between employees, customers

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Is The Consumer Being Served?

As consumers fight back, becoming expressive and vocal, service providers and producers hit back with equal intensity and fiercer vengeance.

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Customer Centricity

Decisions with regard to all functions can be taken keeping the customer in mind and that provides a long term perspective

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Connecting The Dots, Connecting The Data

Through cloud, businesses can tear down silos so that more customer data is collected and sharedage

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Why & How Your EQ Is More Important Than IQ In Customer Service?

A customer service with high IQ can deliver satisfaction but not happiness and a high NPS (Net promoter score

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