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Latest Articles in Customer engagement
India Ahead In Customer Engagement Readiness: Verint Study
Indian firms were the top investors in customer engagement solutions in 2021, which has made them more resilient and better poised to close the customer engagement gap a study shows
Read MoreHyper Localisation, High Personalisation To Drive Customer Engagement In Digital Era: Airtel Report
The report underlines the need for reimagining customer journeys in an increasingly digitally connected world with multiple personal devices and channels.
Read MoreEffectively Engaging With Your Audience During A Pandemic
Stay connected to your customers and think of ways you can help them and stay relevant. They will appreciate it.
Read More5 Focus Areas For Banks To Achieve Better Customer Engagement
Let us have a look at a few strategies banks can follow to ensure rewarding customer engagement
Read MoreThe Next-Gen Point Of Sale
Traditional POS systems are not aware of the extended inventory available at other stores or in the warehouse
Read MoreKey Trends In Digital & Analytics In 2015
Retailers will increasingly adopt multiple IoT technologies in the coming years to reshape the customer experience, to drive loyalty and to focus on inventory
Read More