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Tata Comm To Launch Voice Business Apps

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Tata Communications, a leading provider communications, has announced the launch of Voice Business Apps, a new suite of hosted tools and managed services designed to help service providers more efficiently and profitably run their international voice business offerings.

Voice Business Apps includes Tata Communications’ Virtual Point of Presence (PoP) capability, which enables carriers to send traffic using Tata Communications’ next generation IP infrastructure while remaining in control of their own routing, as well as an array of hosted tools and managed services, which together offer the industry’s broadest suite of solutions to help providers tackle the challenges of today’s international voice market. International voice providers, facing slow market growth and intensifying competition, can struggle to build a business case to update legacy tools and systems to increase efficiency and quality to stay competitive.

Tata Communications’ Voice Business Apps provides market-leading capabilities and covers all the critical aspects of the international voice business. The solution addresses the underlying network which carries calls from originating to terminating provider. The Best Value Routing engine identifies the optimal balance of Description: Click on the picture above to watch the video cost and quality for each call, and the back office tools – including rate, billing invoice, provisioning and reporting tools – making it easy to track efficiency and costs.

Voice Business Apps provides Tata Communications’ customers more efficient networks, tools and systems that can exist in-house, to help better manage and automate the complexity of routing and pricing. It is based on the strength of tools and systems that Tata Communications has offered customers previously, and in many cases, are the same ones the company uses to run the world’s largest international wholesale voice business. The new offering further cements the company’s lead as the partner of choice in the international voice space.

IBM Technology To Help Indian Co-operative Banks Enhance Customer Services

IBM has announced that four co-operative banks in India – The Co-operative Bank of Rajkot (Gujarat), Shivajirao Bhosale Sahakari Bank (Maharashtra), Goa State Co-operative Bank and Tumkur Veerashaiva Co-operative Bank (Karnataka),  – have adopted IBM's data center solutions to improve their operational efficiency and compete more effectively.

The deployment of IBM’s Integrated Server Room (ISR) solution will enable these banks to set up a cost effective and energy efficient data center to offer new services like ATM, mobile banking, and online banking to customers. As a customized, pre-packaged data center primarily for small and medium businesses, the ISR solution will also help the banks reduce their energy consumption by 25 per cent.

Stiff competition is also putting banks under pressure to become more efficient and agile.  At the same time, banks are looking ways to reduce their operating costs. In short, co-operative banks need to scale up their IT and improve operational efficiency in order to deliver consistent, uninterrupted services in a cost effective, secure and compliant manner.

For organisations that require small server rooms, the traditional data center design and build methodology can be a time-consuming and difficult process. Compared to a traditional data center, IBM’s ISR solution occupies fifty percent less floor space, thus contributing to cost efficiencies. The small footprint also makes it is easy to relocate the data center when required. Companies can have a fully functional data center in one fourth the time as compared to traditional builds. Also, IBM’s analytics software help pinpoint ways to rationalize the IT infrastructure and improve operational efficiency while reducing operating costs.

IBM’s solutions have been deployed in various co-operative banks such as The Karad Urban Co-op. Bank, Latur Urban Co-Operative Bank, Chikhli Urban Cooperative Bank, Pondicherry Co-operative Urban Bank, Sindhudurg District Co-operative Bank, The Nawanagar Co-op Bank  to name a few.

ManageEnginen Announces Single Console For Enterprise Search
ManageEngine, an IT management company, has announced the addition of enterprise search to its integrated IT management solution, IT360.

The industry-first move introduces a unified search console that is capable of searching databases of any third-party IT management and business applications — without requiring the user to understand the underlying database architectures or write SQL queries.

To search for a particular IT asset across all their IT management applications, a user must search each application independently — either by using its specific search console or writing database queries to search local data residing in the application. It’s a cumbersome, time-consuming process. For users who cannot write database queries, the task is impossible. Enterprise search in IT360 is changing that.

With IT360, a technician troubleshooting a server problem could use enterprise search to look for all data related to that server name. The enterprise search result would return not only server statistics from the server monitoring application but also any tickets associated with that server from the help desk application. In turn, the technician would not only find that the RAM on that server is insufficient but also see that there is a service request in the help desk to upgrade the RAM in that server.

In addition to ManageEngine IT360, enterprise search can be extended to any application that stores its data in a structured RDBMS (Relational Database Management System). Designed as an extensible API and framework, enterprise search can crawl and discover data in any third-party application’s relational data store, including out-of-the-box data search for SolarWinds SAM and Numara Software. Going forward, ManageEngine plans to extend the out-of-the-box meta library to support many more vendors in the IT management space, thereby providing IT users with an open search ecosystem that works across heterogeneous management tools, while protecting their existing investments.

Knimbus Knowledge Platform Introduces Free Access To Open Scientific Knowledge & Research
Knimbus, a cloud based knowledge platform that connects creators and users of Scientific, Technical and Medical (STM) knowledge now brings scientific knowledge &academic research within reach to millions across the globe, free of cost and without any subscription barriers.

This new initiative from Knimbus provides a single point access to open access content of over15,000+ journals and 3,000+ e-Books from different domains in addition to 400,000 thesis and course documents that make available content beyond curriculum focused textbooks.Itprovides a gateway to 100% full-text access of quality open access content at no charge, allowing users across institutions to keep up with the latest developments in their domain.

Rahul Agarwalla, the CEO of Knimbus introduced this initiative in the International Conference on Asian Special Libraries, Philippines, organised in April 2013. Access to open science on Knimbus has already built buzz amongst STM users with more than 100 institutions signing up.

“Easy access to knowledge is key to researchers and scientists performing at their optimum”, said Rahul Agarwalla, CEO, Knimbus on the occasion of launch of this initiative. “Knimbus is an initiative that will aid in the democratization of knowledge by getting information into the hands of all those who may benefit from it. Even the best research is irrelevant if is not shared. When research output is kept locked up, science fails to achieve its full potential”.