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Samsung Unveils ‘Repair Mode’ Feature To Prevent Data Leak

‘Repair Mode’ feature essentially blocks the concerns around access of personal information during repairs

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Samsung Electronics has introduced a new feature ‘Repair Mode’, which will prevent the leakage of user personal information in Galaxy smartphones.

Often, users are worried about leakage of personal information when their phone is given for repair. To address this, Samsung has newly unveiled a new feature that allows users to selectively disclose data while handing the phone for repair.

‘Repair Mode’ feature essentially blocks the concerns around access of personal information during repairs.

“When the user executes 'Repair Mode' in the 'Battery and Device Care' menu in the 'Settings' of the smartphone, the smartphone is rebooted. After that, you won't be able to access your personal data, such as photos, messages, and accounts, and only use the default installed apps”, shared Samsung blog.

Users can access their data after exiting the ‘repair mode’ and rebooting through pattern/fingerprint authentication.

Samsung plans to roll out this feature through software updates in Galaxy S21 series. In future, the company plans to introduce the feature to other models.

“Technology is connecting the world closer than ever, but the risks are also increasing”, said Shin Seung-won, managing director of the Security Team of Samsung Electronics' MX Division. “Samsung's top priority is customers “It’s about making sure you stay safe while trying out this new experience.”



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samsung Samsung Galaxy S21 Repair Mode new feature