Now Book Your Renault Through – My Renault App

The new version of the MY Renault app would now offer more than 90 exciting and innovative features, the biggest addition being the facility to explore the Renault range of Duster, KWID, Lodgy, and CAPTUR, along with the functionality to submit an enquiry for new car and even book a car online with the preferred Renault dealer. Taking a cue from the success of e-commerce in India, the new MY Renault app would now feature an enhanced e-commerce module which would enable online purchase of Renault Accessories & Merchandize along with the possibility to get certain items home delivered in select markets.

The enhanced version of the MY Renault app also introduces for the first time, ‘Refer-A-Renault’ programme, wherein a customer can refer friends & relatives to buy a Renault car and gets entitled for exciting benefits.

The MY RENAULT App is connected to Renault Connect, Renault’s Dealer Management System (DMS), which makes the dealers seamlessly integrated into the process for all the transactions taking place through the app. DMS integration also enables a secure registration and login process for customers on to the App, as earlier, however, the process being simplified to enhance user experience. Apart from DMS, the App also integrates information from various other systems like roadside assistance, customer care, payment gateway, SMS & e-mail engines to provide customers a unique brand experience across the vehicle ownership cycle right from new vehicle enquiry stage. Servicing of Renault cars have been made more convenient for its customers in the new version of the MY RENAULT APP which now allows customers to keep a track on the service expenses. Renault has also added a fuel log feature enabling customers to monitor the fuel efficiency of their cars.

While expanding the product portfolio will be pivotal as part of Renault’s long-term commitment to India, Renault wants to carve a niche for itself by staying at the forefront of after-sales and service experience in the evolving Indian automobile landscape.