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Kept Pace With The Challenges Of The Times

The SAS Institute adopted and provided online and virtual resources quickly to its employees during the pandemic.

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THE SAS Institute, headquartered in Mumbai, is an industr y leader in analytics. It helps its customers make better decisions at more than 75,000 sites through innovative analytics, business intelligence and data management software and services.

The company took the bold step of retaining all its 220 employees through the slowdown that gripped the economy in 2020-21. The institute also demonstrated tremendous alacrity in providing online and virtual resources both to its employees the world over and the public, as the pandemic restricted movement through the year. The SAS Institute also made extensive resources available for the health and wellbeing of its employees through online learning, fitness classes and eight EAP sessions per issue. The institute was a natural choice for the third place in the rankings of India’s Great Mid-size Workplaces 2021. 

Opportunities for Growth 

Employees also feel rewarded at the SAS Institute for the opportunities they get to improve their portfolio. “With the organisation, you get a chance to work with some of the smartest folks in the industry, a chance to work across the length and breadth of any industry which means many different kinds of opportunities are available,” said an employee working at the SAS Institute. “Also, people here are very friendly and work towards a common goal of making the company successful,” he said.

Empathetic HR 

Many experts argue that an organisation’s work culture is as good as its human resources management, which is a realm in which the SAS Institute scores. The SAS Institute’s HR team connects with all its employees across all functions, engaging them on one-on-one discussions to check on their and their family’s well-being. Apart from the personal touch the exercise brings, it also helps employees resolve potential HR and operational issues on a high priority basis. 

Another employee said, “I like the way my manager is always available to hear me and give suggestions too. For instance, there are challenges from customers/vendors at times and I am in a fix as to what my next action should be. I can discuss this with my manager and I always get a good solution without anything affecting my confidence.” The importance of consultation and feedback in the growth of an organisation was increasingly being understood and taken into account, he felt.

During the pandemic, working from remote locations proved a hurdle for cooperation and collaboration. The SAS Institute brought in a virtual learning and development platform to encourage employees to continue investing in their professional development plan during these unique and challenging times. Most trainings were converted into virtual programmes and optimised for online learning.


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