J&K Leads With 100% E-service Delivery: Report

Jammu and Kashmir provided the maximum number of e-services, totalling 1,028, to its citizens in the country, according to the Department of Administrative Reforms & Public Grievances (DARPG) report.

A total of 1,505 out of 2,016 mandatory e-services (56*36 States/UTs) are available, achieving a saturation rate of 74.6 per cent. The maximum number of e-services, 5,502 in total, is in the local governance & utility services sector. Additionally, 61 per cent of the 36 States/UTs have achieved saturation of mandatory e-services in the tourism sector, followed by the environment sector, where 53 per cent of the 36 States/UTs have reached saturation.

The sixth edition of the National e-Governance Service Delivery Assessment (NeSDA) serves as a way forward Monthly Report for States/UTs, providing a detailed overview of the status of e-service delivery across States/UTs.

The August monthly report establishes a baseline for the number of e-services and mandatory e-services provided by States/UTs on the NeSDA – Way Forward dashboard. It also highlights the saturation of e-services provided through the State’s/UT’s single unified service delivery portal. Furthermore, the report assesses and compares the e-services under the labour and employment sector and identifies state-specific opportunities to transition offline services to online platforms.