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It Takes Longer To Gain An Employee, Than To Lose One: HR, Steelcase

Leaders who are trying to tackle employee disengagement can try many different strategies, but one easy place to start is with control

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The challenge with the increasing Indian workforce lies in attracting specialized talent and keeping employees not just comfortable and productive, but also inspired and highly motivated.

Ankur Dhar, HR Head, Steelcase India said, “Steelcase India maintains a niche employee base and hires around 10 – 15 candidates a year. One of the key measures is to invest considerable time in the recruitment process. To make decisions based on leadership styles and cognitive abilities, we follow an in depth individual assessment that provides a high resolution image of the candidate.”

He added, “A cloud based recruitment tool OpenHire helps Steelcase find, attract, screen and hire top talent anywhere in the world. There is an automated approval processes. Mobile apply functions let applicants apply on the go, resulting in higher engagement and reduced drop off rates, by as much as 50 percent.”

Steelcase has formulated internal resources and infrastructure to redefine the modern workplace.  An internal, online social networking platform called ‘Spark’ helps employees collaborate efficiently with members across the globe.

It helps build conversations, enables engagement and allows members to post news updates / articles, initiate discussions, face to face meetings, share personal experiences, along with a host of other services. This is a great tool that unleashes individual creativity, fosters employee engagement and brings our culturally diverse organization together as one big family.

There is a strong correlation between high workplace satisfaction and high employee engagement, with employees who have greater control over their physical workplace. The impact of space design on workplace culture is tremendously powerful and one of the major drivers behind retaining employees.

Ankur Dhar shared, “Employers need to give workers control over how they lay out and work through their tasks, along with the ability to switch work modes easily. It is no secret that it takes much longer to gain an employee than it does to lose one. “

Intensity of work and feeling overwhelmed can cause people to burnout and disengage. Leaders who are trying to tackle employee disengagement can try many different strategies, but one easy place to start is with control.

There are different training programs for skilled staff, who are individual contributors and leaders. Steelcase holds leadership programs with selected members from the management team all over the world. These employees get together to share and learn from their failures and how to work in a team. This is one of the key ways that employees can better their career graph and connect with teams across the world.

The future of workplace will need to entail an interrelated collection of spaces that supports their people. New solutions will need to keep up with the increasing demands of new generation workers. Personalization, control and technology are the future of corporate India.