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Air India To Introduce Premium Economy Class In International Flights By 2023: CEO Wilson

According to Wilson, Air India will expand its wide body and narrow body fleet over the next five years, emphasising that they have embarked on a daring chapter to make the airline a world-class airline

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Air India will expand its fleet in the coming years and increase its market share in domestic and international routes to at least 30 per cent, according to Campbell Wilson, CEO of Air India.

Passengers on Air India's long-haul international flights will soon be able to travel in premium economy class, added. 

On Saturday he said that the carrier will begin offering a premium economy class on some of its long-haul international flights next month. The Tata group-owned airline is implementing a long-term revival plan that will focus on growing its wide-body and narrow-body fleets as well as expanding its global network over the next five years.

“The immediate actions have been to replace carpets, curtains, seat cushions and covers. To repair faulty seats and in-flight entertainment systems as soon as supply chains allow. And, where parts are no longer available on the market, to collaborate with companies like Tata Technologies to design and manufacture parts ourselves,” Wilson said at a JRD Tata Memorial Trust event in Mumbai.

He further shared that there has recently been a complete revamp of the domestic inflight menu.

Wilson claimed that the Tata-owned airline has restored nearly 20 aircraft that had been grounded for years due to a lack of parts and funds. Aside from cabin interiors, this has necessitated the acquisition of over 30,000 parts that had previously been used to keep another aircraft flying.

Wilson also said that Air India will expand its wide body and narrow body fleet over the next five years, emphasising that they have embarked on a daring chapter to make the airline a world-class airline. In addition to restoring long-stranded aircraft, he said that the airline has finalised leases for 30 additional aircraft, which will be delivered over the next 12 months beginning next week, with more in the final stages of negotiation.

“Aside from these short-term additions, we are in advanced talks with Boeing, Airbus and engine manufacturers about a historic order of next-generation aircraft to power Air India's medium and long-term growth. The investment will be substantial, at the risk of gross understatement,” he said. 

According to the CEO, 2023 will be an exciting year for Air India.

Meanwhile, the US ordered Tata-owned Air India to pay a whopping USD 121.5 million in refunds and USD 1.4 million in penalties earlier this week for extreme delays in providing refunds to passengers due to flight cancellations or changes, mostly during the pandemic.

According to the US Department of Transportation, Air India is one of six airlines that have agreed to pay a total of USD 600 million in refunds.


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