Advertisement

  • News
  • Columns
  • Interviews
  • BW Communities
  • Events
  • BW TV
  • Subscribe to Print
  • Editorial Calendar 19-20

Customer loyalty will require the building of stronger, more sustainable relationships.

Uma Talreja, CMO, Shoppers Stop and Pawan Sarda, Group Head - Digital, Future Group Pvt. Ltd. spoke about the importance of customer loyalty programmes, and how they have to be restructured and planned in post-COVID 19 world.

Around The World

Our Publications

Advertisement