Advertisement

  • News
  • Columns
  • Interviews
  • BW Communities
  • Events
  • BW TV
  • Subscribe to Print

Latest Articles in customers

Yeldi Softcom Receives Semi-closed Wallet License From RBI

A semi-closed wallet is a payment instrument that is accepted by a predefined set of merchants that have been contracted specifically by the issuer of the semi-closed wallet

Read More

Creating Customer Engaging Experiences

Creating a business social network platform through which it can become easier to empower the customers through different mediums will also drive customer engagement

Read More

Driving Loyalty With Programmatic Personalisation

With fierce competition rising from all corners, it is imperative for e-commerce players to market strategically to stay in the game

Read More

‘Will Never Do Massive Discounting Or Surge Pricing’

A management graduate from US, Srikanth Lingidi, founder and CEO of ApnaCabs, spoke to BW Businessworld after successful aggregation of ‘Kaali-Peeli’ taxis of Mumbai and his focus on business strategies with integration of technology

Read More

Case Study: The Journey To Rani

“You never change things by fighting the existing reality. [Instead] build a new model that makes the existing model obsolete.” — R. Buckminster Fuller

Read More

Measuring Customer Satisfaction: The Effectiveness Speedometer Of Organisations

First step in measurement is to understand customer expectations clearly- and then determine how the organization stacks against the same (as perceived by the customer or user), besides seeking specific feedback to improve.

Read More

Power Shift: The Age of Customer Experience

The decade is witnessing metamorphosing change and the biggest challenge faced by leaders, organisations is to stay competitive and survive amid constant turbulence and disruption.

Read More