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‘Right To Repair’ Is Consumer Centric, Empowers The Entire Value Chain

This may rightly tilt the balance of power in favor of the customer and ultimately persuade the manufacturers to a more holistic, symbiotic ‘reparability’ model.

COVID-19 Brought Significant Shifts In Consumer Preferences, Says Britannia Industries

BW Online Bureau

Companies & Markets

Significant shifts in consumer preferences and behaviours, growth of online business channels and higher demand for staples and value products are some of the changes brought about by the pandemic.

Consumer, Not A Card On File

Srinath Sridharan

Opinion Columns

A look at the implications of the RBI Guidelines on the Regulation of Payment Aggregators and Payment Gateways. What happens, if inadvertently policies influence consumers’ choice of technologies to be used?

Designers Have Opportunity To Influence Change

BW Online Bureau

Companies & Markets

Bleness Phillip was speaking at the Future of Design 2021 virtual event organised by BW Businessworld on 10th April.

Giving E-Retail its Due

Vivan Sharan

Opinion Columns

In finding a balance between lives and livelihoods, governments should consider the merits of the continued sale of discretionary goods through online retail channels.

Mahindra Logistics Net Profit Rises 20 % To Rs 12 Cr In Mar Qtr

BW Online Bureau

Companies & Markets

The growth in overall quarterly revenue was achieved despite continuing softness in the enterprise mobility segment, due to COVID-related volume reductions

Tiding on Immunity Syndrome: Indian Consumers Deserve A Better Deal

Pankaj Priya

Companies & Markets Sector Reports Retail

Then only Indian consumers will get a fair deal apart from establishing these desi brands in International arena.

Chinese app TikTok 'fails to protect children', says European consumer group

ANI

World

Chinese app TikTok 'fails to protect children', says European consumer group

Whirlpool To Build On Innovations Around Sanitisation For Washing Machines In 2021

BW Online Bureau

Companies & Markets Sector Reports

Stating that sanitisation is a big theme that will be cutting across multiple industries, he said the pandemic had heightened the role of durables makers to protect consumers, be it clothes, cooking utensils, or taking care of food by offering storage of longer-term and reducing the number of trips to make to grocery stores.

Wait And Watch: Prices Of TV, Electric Appliances Likely To Shoot By 10% From January

BW Online Bureau

Companies & Markets Sector Reports

The Indian appliances and consumer electronics industry is largely dependent on global imports, mainly from China, for the sourcing of components and some of the finished goods.

The Industry That Never Stops!

Amit Malhotra

Eateries are ready to welcome their customers once again after governments pull out the stay-at-home orders!

How consumer behavior is changing during Covid-19 pandemic

Surya Suri

The customers themselves are adhering to norms that are gradually making the shopping and selling experience hassle free and more streamlined. The shift in the consumers’ attitude is a welcome change for sure.

Redefining Customer Interactions With Voice AI In The New Reality

Sourabh Gupta

Companies & Markets

Human language is a complex area, since the style of communication differs from one person to another, filled with nuances, pre-set beliefs, cultural and societal differences, leaving room for ambiguity and misinterpretations.

Indian Consumers Cautious About Spending Amid COVID-19 Crisis: KPMG

BW Online Bureau

Companies & Markets Sector Reports FMCG

Across all categories, males intend to splurge more than females in the spending range of over Rs 5,000 with 60 per cent of males intending to shell out up to Rs 5,000 in skin care and cosmetics, it added.