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Latest Articles in General Management

When Crisis Led to Tech Upgradation: The Story of Bharat Petroleum

The board and senior leadership were continuously monitoring the implementation and provided the much-needed support. The collaborative efforts with BPCL helped the Company and SAP to jointly design, devise and document many India-specific processes that were later useful in other projects that SAP executed in the oil industry and elsewhere within India.

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Case Study: Good Leaders Don’t Abuse

“A leader without a clear vision and plans only abuses his/[her] power [ … ] And where power is abused, there is manipulation instead of inspiration” — Israelmore Ayivor

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Case Analysis: Feminine Leadership

Why the feminine paradigm of leadership must gain force

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Coaching Cultures

An empathetic culture can enable employees overcome internal and external challenges

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Case Study: Managing The ‘Manager’ Brand

“Great leaders are willing to sacrifice the numbers to save people; Poor leaders sacrifice the people to save the numbers” — Simon Sinek, British/American author and marketing consultant

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Case Analysis: Baby And Bathwater

It’s not the language. It is the context. It’s the tone. And it is the way you use it to create comfort, bonhomie and teamwork

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Case Analysis: The Malady Of Abusers

When abusive leaders of this kind take over, they unconsciously legitimise toxicity

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Case Analysis: A Wrecking Ball

Leadership traits are indeed “infectious” and the Malhars and Taarikas look to the “signals” on attitude and behaviour that the top exudes

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HR: Fuelling Business

“Trouble results when the speed of growth exceeds the speed of nurturing human resources. To use the analogy of growth rings in a tree, when unusually rapid growth caused the rings to grow abnormally thick, the tree trunk weakens and is easily broken” — Akiyo Toyoda, President Toyota Motor Corporation

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Case Analysis: The Startup DNA

The culture of the company, if not defined by the leaders, will define itself

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Case Study: An Order Gone Wrong

“Your most unhappy customers are your greatest source of learning” — Bill Gates

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Case Analysis: Detail & Quality

The quest for quality, especially in the food business is a funny thing

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Case Analysis: Focus On Fresh

Startups always hire fewer staff or staff that is not qualified as they want to keep their salaries low

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Case Study: A Culture Of Punishment

“Crime? What crime? ...My killing a loathsome, harmful louse, a filthy old moneylender woman ... and you call that a crime?” — Fyodor Dostoyevsky in Crime & Punishment

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