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Latest Articles in Case Study
When Crisis Led to Tech Upgradation: The Story of Bharat Petroleum
The board and senior leadership were continuously monitoring the implementation and provided the much-needed support. The collaborative efforts with BPCL helped the Company and SAP to jointly design, devise and document many India-specific processes that were later useful in other projects that SAP executed in the oil industry and elsewhere within India.
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Maintaining Exemplary Customer Experience During COVID-19 Pandemic
Irrespective of the size of the business, here are some ways businesses can consider to help maintain a strong, sustainable relationship with their customers.
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BW Businessworld & Institute For Competitiveness Survey: How Is COVID-19 Impacting India?
Institute for Competitiveness along with BW Businessworld recently conducted a survey to understand the impact that the pandemic and the subsequent lockdown had on businesses and individuals and how they foresee their future along with those around them
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India To Have More Demi-Billionaires Than France, UK By 2022: Report
The half-yearly Wealth Report released by Knight Frank, a property consultancy says India will have 340 demi-billionaires as against 310 and 260 of France and UK by 2022
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Case Study: Good Leaders Don’t Abuse
“A leader without a clear vision and plans only abuses his/[her] power [ … ] And where power is abused, there is manipulation instead of inspiration” — Israelmore Ayivor
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Case Analysis: Feminine Leadership
Why the feminine paradigm of leadership must gain force
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Coaching Cultures
An empathetic culture can enable employees overcome internal and external challenges
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Case Study: A Coach Or A Manager
“Never allow someone to be your priority while allowing yourself to be their option” — Mark Twain
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Case Analysis: Behavioural Codes
Given the ‘perform or perish’ culture that exist in many industry verticals, the organisation culture more often than not, reflects business reality
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Case Analysis: Dig Deep, Learn Big
It is important for the coach and the captain to present a united front before the team as well as the public
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Case Study: Managing The ‘Manager’ Brand
“Great leaders are willing to sacrifice the numbers to save people; Poor leaders sacrifice the people to save the numbers” — Simon Sinek, British/American author and marketing consultant
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Case Analysis: Baby And Bathwater
It’s not the language. It is the context. It’s the tone. And it is the way you use it to create comfort, bonhomie and teamwork
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Case Analysis: The Malady Of Abusers
When abusive leaders of this kind take over, they unconsciously legitimise toxicity
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Case Analysis: A Wrecking Ball
Leadership traits are indeed “infectious” and the Malhars and Taarikas look to the “signals” on attitude and behaviour that the top exudes
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HR: Fuelling Business
“Trouble results when the speed of growth exceeds the speed of nurturing human resources. To use the analogy of growth rings in a tree, when unusually rapid growth caused the rings to grow abnormally thick, the tree trunk weakens and is easily broken” — Akiyo Toyoda, President Toyota Motor Corporation
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