An emotional intelligence advocate, Bhushan is founder of the Global GRIT Institute
A tough client makes your job particularly difficult and often exhausting. To be able to continue doing what you do best, you will need to factor in extra time out here to calm your thoughts
Try to relax and avoid portraying any negative energy such as crossed arms or legs
By gaining a thorough understanding of the way someone listens, organizes and communicates the information you deal them, you'll be able to pick up on subtle signs as to how to conduct future productive conversations with them
Anger is an absolute deal breaker. Who wants to be around someone unable to properly process their emotions?
As leaders, entrepreneurs, icons, and business luminaries, learning to lead with character is imperative, and it’s essentially missing in business schools