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Leon Serrao

The author is Director, Product & Solutions at Karix Mobile

Latest Articles By Leon Serrao

Six Reasons Why Businesses Will Always Need SMS

Leon Serrao

Here are six reasons why companies still need to rely on traditional text messaging to communicate with their consumers:

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Steps To Help You Plan Your Chatbot Implementation Better

Leon Serrao

The key benefit of a Chatbot is the ability for your customer to interact with you and yet not feel the need to talk to a Human! Therefore, Chatbot conversations should be intelligent enough on how you handle a customer’s requirement

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