The author is partner, Financial Services, PwC (India)
Banks need to find new ways to keep the value intact for their customers through convenience, distribution strength, understanding of segment, service or bringing value through partners
Due to the relative smaller size of Indian banks, they are not able to compete globally in terms of fund mobilisation, growing credit demand and investment needs of the economy
Leaders will need to implement policies that accentuate appropriate behaviour and foster sustainable transformation. Thus, the ‘Fit for Growth’ exercise is not a one-time event...
Today, the scope and scale of digital-driven change has grown immensely a nd organisations of all types have spent significant money and efforts to keep up