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BW Businessworld

We Believe In Empowering, Says Navin Doshi, Bidgely

“We strongly believe in continuous performance evaluation and regular conversation with our people on improvement and value addition into the organisation,” he told BW Businessworld about his employee policy.

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Bidgely is revolutionising the home energy management space with its market leading energy disaggregation technology and AI-powered solutions. Navin Doshi, VP & Head, India Engineering, Bidgely, who boasts two decades of experience in building data and analytics products, has infused fresh air into the business through his skillful blend of managerial and technological experience. “We strongly believe in continuous performance evaluation and regular conversation with our people on improvement and value addition into the organisation,” he told BW Businessworld about his employee policy. 

Excerpts of an interview:

On the importance of people and profits 
Bidgely is transforming the energy management market through its leading cut-throat artificial intelligence driven technology and solutions. The company’s mission is to empower the utility customers (electricity companies) and home consumers by optimising shareholder value, personalising consumer engagement and modernising the grid. The biggest asset is our highly energetic, passionate and high-performance team which continues to push the boundaries of energy management in order to deliver improved energy efficiencies and savings, increased customer satisfaction and grid stability for our utility customers and their consumers.

On what makes Bidgely a great place to work
We believe in creating a culture of mutual respect, learning, transparency and fairness while having fun. We as a team are driven by the theme of “individuals win games, teams win championships.” Bidgely’s DNA is to empower everybody in the team, to feel a sense of ownership, pride and satisfaction in whatever a person does.  This is what sets us apart.

 On the company’s evolution
Since the beginning, the founding team has been a tightly knit group and well aligned in our value system. In the early days, we didn’t have any formal HR policies in place but we knew each other well enough to know what we all like, value and aspire. We have grown at breakneck speed and we realised the need to institutionalise our core values and beliefs that we could pass through various generations of our new employees. The well-defined policies and HR processes also brings coherency, uniformity and clarity in the organisation. However, hiring of new talented people bringing new ideas help us to learn and bring about people-oriented policies and norms in the company. One of the model that makes us different in the industry is our continuous evaluation and improvement programmes wherein through regular conversation with our people on performance and how they can add more value to the organisation. Very few startups have a well-defined process in this area. As we were adding multiple layers of managers, we realised that this idea shouldn’t get diluted. So we defined a formal quarterly review process where the focus is on giving them actionable insights into their day-to-day work. We don’t believe in comparative rating of people as each one of them is special in his or her own way.

On people philosophy 
We believe in hiring the right talent with superb attitude, high aptitude and passion. Bidgely as a company empowers people to realise their dream and define their own career path through its diverse environment and various useful career related programmes. We groom people to become excellent managers and drive inspirational leadership.

On the company’s brand identity
Bidgely is industry’s first Utility-AI company leading the digital transformation for energy management. Powered by our cutting edge, patented energy disaggregation technology, we transform energy data into smart decision and empower utility customers and their home consumers to make informed and better decisions about their smart homes, connected devices, grid and environment.

On the company’s road map
We aspire to be the indispensable Utility-AI and Energy Analytics software provider. We want to be the smart brain behind the home energy management and personalised customer engagement that touches the life of billion people. Our ongoing mission is to deliver energy intelligence and smart data insights to our customers for them to expand their horizons into smart home controls and grid modernisation.the space of technology providers and networking services as well.