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Serving The Under-Served: Aseem Garg, Founder & Promoter, DCDC Health Services

Garg brags that DCDC Health Services has made a huge impact on the social system.

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Healthcare has assumed new dimensions in the fast-paced lifestyle of modern times. To ensure universal healthcare coverage, the Union government has launched the world’s biggest healthcare scheme, Ayushman Bharat. Notwithstanding all the efforts the government has made to provide affordable healthcare to the masses, a huge gap still exists in the need and availability of health services. 

Many general dialysis clinics cater for end-stage renal disease patients. DCDC Health Services founder and promoter, Aseem Garg. Garg has over the last decade expanded the reach of affordable and approachable dialysis centres across the nation and managed to secure an equity investment from the Asian Development Bank.  DCDC Health Services has not only touched the lives of around 5,000 renal disease patients, but it has also created many employment opportunities too. The more than 900 people working in DCDC Health Services are constantly changing the lives of people in life-threatening situations. 

Garg, therefore, is BW Businessworld’s pick for the 40 under 40 lists. Garg believes that as founder, promoter, chief strategy officer and chief executive officer, the decisions that he makes have a huge impact on the organisation. He focuses on the minutest of details, like which centres to start, where to start them, how to build a team and on selecting the right team members. He takes responsibility for creating the right environment, empowering the teams and giving them the confidence to flourish in their tasks. So all these actions have a huge impact on the way the group works. 

Garg likes to boast that DCDC Health Services has made a huge impact on the social system nationwide. “It has impacted the entire nation, in fact, it has impacted the whole ecosystem,” he says. “This is something that I’m essentially quite proud of because we are on a mission to provide dialysis care to people. Right now 93 per cent of the population does not get proper treatment (dialysis). It’s more than okay, but you need dialysis and most of them are going to die if they do not get a timely solution,” he points out. 

The challenges the company faces include taking on board the state and central governments, apart from different social groups.  DCDC Health Services has, however, managed to convince states and the central government to foot the bill for a section of society that cannot afford dialysis. The underprivileged and under-served section of society, is, therefore, now very much served, thanks to DCDC. The healthcare venture caters for more than 5,000 patients at present. “Only 5,000 precious lives are alive because of this initiative and the support of the central and state governments,” says Garg, “so I would say that’s a huge (social) impact.”

Many business paradigms are rapidly shifting and the economic environment is critical for most businesses, but the sensitive healthcare domain, Garg points out, is a recession-proof industry. DCDC Health Services keeps pace with the changing environment in the domain of healthcare with the professional advice of consultants like McKinsey.

“Yes, rapidly is the business evolving and how you actually keep up with the pace is important. So as a business, we are growing at breakneck speed,” says Garg. 

“The important part is that one needs to have some of the other two or three points to focus upon. The first part is that you need to have processes in place so that all the processes are true and you are able to delegate (work) and ensure that the same kind of services is being provided to all in need, that is how we like to describe ourselves,” says he.    

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Aseem Garg DCDC Health Services asian development bank

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