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Nirmala Sitharaman Meets Infosys MD, Ask Him To Fix Glitches In IT Dept e-filing Portal Before 15 Sept

"Parekh explained that he and his team were doing everything to ensure smooth functioning of the portal. He assured hon'ble FM that Infosys is working expeditiously to ensure a glitch-free experience to taxpayers on the portal," Income Tax Department Tweeted.

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Amid the continuous technical glitches in the Income Tax e-portal, Finance Minister Nirmala Sitharaman, on Monday met Salil Parekh, Managing Director(MD) and Chief Executive Officer (CEO) of Infosys, and informed the Income Tax Department. 

The Income Tax Department took to Twitter and wrote, "FM met Salil Parekh MD and CEO Infosys, and conveyed the deep disappointment, concerns of the government and taxpayers about continuing glitches in the new e-filing portal of IT Department.  While seeking an explanation from Infosys, FM demanded that the issues be fixed by 15th September 2021." 

Meanwhile, the Finance Ministry is of the view that there is a much-needed requirement for putting in extra resources and efforts on the part of Infosys so that the much delayed delivery of agreed services is ensured. 

"Parekh was also sensitized on the difficulties that the taxpayers were facing and the problems that were arising on account of the delays in the functioning of the portal. Parekh explained that he and his team are doing everything to ensure the smooth functioning of the portal. Further, he said, over 750 team members are working on this project and Pravin Rao, COO of Infosys, is personally overseeing this project, the official statement read. 

Earlier, multinational IT firm, Infosys on Sunday informed that after the emergency maintenance of the Income Tax official portal, which was unavailable for two days is concluded and it is now live to access.

The Ministry of Finance also "summoned" Infosys Managing Director(MD) and Chief Executive Officer(CEO), Salil Parekh, to put forward his stand and explain the possible reasons for these glitches to Finance Minister Nirmala Sitharaman.

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nirmala sitharaman infosys income tax department