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Lack Of Basic Business Plan Stalling HR Processes

Organisations have witnessed a rise in HR initiatives in the past 18 months, although about 85 percent of executives said this has not achieved the set return on investment

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Human Resources are the business drivers in today’s time when the disruptive business environment is driving companies to transform their human resources functions. However, Indian organisations remain stalled with nearly 60 percent saying they do not even have a basic business case in place for HR initiatives.

The data is in line with global findings, which show 59 percent of surveyed executives saying that they do not have a basic business case for putting in place key HR processes, as per the findings of the KPMG HR Transformation Survey 2017.

Organisations have witnessed a rise in HR initiatives in the past 18 months, although about 85 percent of executives said this has not achieved the set return on investment.

The survey was conducted on 887 executives from 48 countries between February and April 2017, with representation from 27 industries across Asia-Pacific, Europe, North America, Middle East/Africa and Latin America. From India, 109 executives were surveyed.

Vishalli Dongrie, partner in BPS-People and Change, KPMG in India, said, “Most respondents are currently involved in HR transformation. Overwhelmingly, most of them have a modest and traditional view of projecting HR transformation with systems and processes. Despite the urgency shown by CEOs, transformation is still not stirring in the context of supporting a business strategy or helping a company meet its business objectives. So, going forward, the manner in which HR addresses transformation will be pivotal.”

HR technology spends, in 89 percent of the cases in India, remained the same or rose across organisations since last year. The survey found that the biggest areas of investment expected for India, in 2017, are talent management, HR data and analytics, on-boarding and payroll. Most of the executives said they believe that process and cognitive automation will drive the way HR services are offered in their respective organisations.

Talent acquisition, on-boarding, learning and talent management are the areas where respective HRs are likely to aim and enhance in the next three years.