How We Did It

Every year, more than 10,000 organizations from over 60 countries partner Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture. Great Place to Work® Institute’s methodology is recognized as rigorous and objective and is considered as the gold standard for defining great workplaces across business, academia and government organizations.

All organizations (having an employee strength ranging from 100 to 500 employees), that nominate themselves for India’s Great Mid-Size Workplaces list undergo an assessment. As part of this assessment, all organizations are studied through two lenses. The first lens measures the quality of employee experience through our globally validated survey instrument known as Trust Index©. The survey helps in seeking anonymous feedback from employees and carries 2/3rd weightage. The second lens is called Culture Audit© is a proprietary tool of the Institute that evaluates the quality of people practices of an organization, covering the entire employee life-cycle. This carries 1/3rd weightage. The institute also considers whether an organization that has met the criteria defined by the institute on employee experience and people practices is also a ‘Great Place to Work for ALL’ i.e all employees in the organization irrespective of their tenure, age, gender, role etc. are experiencing a great workplace culture. In this criteria, any demographic group that forms 10% or more of the company’s employee strength, should not have a significantly different experience (Trust Index© score) from the average score of the entire organization.


The Institute undertakes a robust validation process on the data gathered through the assessment process. The cumulative score of Trust Index© and Culture Audit© determines an organization’s position in the ranking scoreboard and helps in identifying India’s Great Mid-Size Workplaces. No individual or jury has a say in who makes it to the Top 50 list – only employee feedback and quality of people practice determine if an organization is a great workplace. 

Disclosure: There is no fee charged for participation in ‘India’s Great Mid-Size Workplaces’ Study. All participant organisations have the option of subscribing to various data insights and reporting options at their own discretion. Great Place to Work® Institute, India also has a Consulting Practice. The total consulting revenue of Great Place to Work® Institute, India from the companies recognized among the Top 50 India’s Great Mid- Size Workplaces in the financial year 2019-20 is NIL.

Note: All the assessments for identifying the 100 Best Companies to Work for 2020 were conducted before 15th February 2020, prior to any impact of COVID-19 across the country.

This article was first published in the print issue of (25 June- 09 July) BW Businessworld. Click Here to Subscribe to BW Businessworld magazine.