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How Can Technology Be A Gamechanger For Healthcare Sector?

A health-tech start-up is playing a crucial role in bringing a substantial change on the ground

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The panel discussion on 'How can Hospitals Leverage Technology to Improve Processes & Delivery' included stalwarts from the healthcare sector like Sumit Puri, CIO, Max Healthcare; Dr Geetha Manjunath, Founder & CEO, Niramai Analytix; Vivek Tiwari, Founder & CEO, Medikabazaar; Dr Suchin Bajaj, Founder Director, Cygnus Hospitals; Ashish Chandra, Co-Founder, & CEO, TrueCover and Nilesh Jain, Founder & CEO, CliniVantage. The panel was moderated by Sumit Goel, partner Healthcare Advisory, KPMG. 

Sumit commenced the panel with a discussion on how technology can be a gamechanger for the healthcare sector. A health-tech start-up is playing a crucial role in bringing a substantial change on the ground. After fin-tech, health-tech is engaging a lot of attention. Sumit from a premier health organization adds that due to digital affiliation and transformation they are able to bring together diverse experiences together. According to him, the current challenges include to privide services athe customer's home to provide a feasibility and convenient experience for them. The second aspect is the reduction of cost which can enable all the people from all the classes to take advantage of the services.

Geeta Manjunath adds that through the usage of advanced technology such as artificial intelligence and machine learning we are trying to provide a holistic experience to hospitals. AI and Machines learning and various other analytical tools can help with the data which can further do some part of thinking as well. She informs "This is the future and we should focus more on it." 

Vivek Tiwari talking about his own journey into the system informed that 'I wanted to create a platform like Amazon and Flipkart for healthcare as well'. He adds that during that time there wasn't any such platform available that could provide information on health and life sciences. He elucidates, "Through our experiences, we have learned that value can be derived from 2 ways i.e. through providing a world-class experience with a minimum cost involved."

Shuchin as a founder of Cygnus Hospital informs that as a founder he invests in healthcare startups because it is the most need-worthy market. He thinks that sustainability and responsibility are the two main aspects of his journey. He adds that healthcare startups get easy access because of innovation on the ground. Technology can only be a gamechanger on the ground when it is able to solve the need of the people for the betterment of society. 

Ashish Chandra, as a founder of health-based insurance startup, adds that the company TrueCover does not only provide an ecosystem but it also enables an ecosystem. The basic challenge that is faced by most startups is how can technology change into a change-making process. By providing the roadmap on people's insurance policies and prevailing insurance available, TrueCover is not only involving the stakeholders but also fulfilling a need on the ground. The main challenge is that a change doesn't happen in a day but it takes immense groundwork. 

Nilesh from CliniVantage which is a holistic technology-based startup which provides services to both providers and consumer to predict and manage health, informs that they aspire for value-based services. The ecosystem involves various people and to bring them together to interact is a challenge. It requires high and advanced technology to enable modern wellness and with predictive information for the consumers.  

The panel ended on a note to look forward to the growth of healthcare startups through the availability of technology which reaching out to maximum people on the ground.  


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