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BW Businessworld

Hard To Grow If There Is A Churn

Think long term, and build an idea in a sustainable manner. Execution of the idea remains key — the idea may not be unique in itself, but whoever does it best, whoever signs up for the long haul is the one who stays

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Success mantra Making right decisions and executing them on time. Your success entirely depends on your ability to execute with speed and develop it as a habit.

The driving force behind your journey Logistics has always been a crucial part of my life. Having travelled all across India as well as many other countries, I realised the role played by logistics in the economic growth of any country. This opportunity to bring about large-scale change is what attracted me to the logistics industry.

Business advice Timely execution is everything in business. Keeping things simple and focusing on the basics is vital for success in a business.

Tips for budding entrepreneurs Think long term, and build an idea in a sustainable manner. Execution of the idea remains key — the idea may not be unique in itself, but whoever does it best, whoever signs up for the long haul is the one who stays.

Government support  New highways, better connectivity of roads to villages, rail lines to remote corners, more number of airports in tier-2 and -3 cities, availability of state-of-the-art warehouses at key locations are some of the requirements that need to be addressed to help this sector. Public policy should look at goods and cargo movement separately from people and  passenger movement. They do not necessarily have the same attributes, and hence must be treated differently.

The team Having the right team in place is one of your greatest forms of business strengths. Even the most systemised and financially well-backed business won’t be able to grow successfully without the right team. Alignment and cultural fit, at times, become far more important than just performance because if the employee is not aligned, the performance doesn’t sustain over a long period, and it just becomes harder to grow together if there is a consistent churn or dissatisfaction.
 
The inspiration Someone who can both focus on the lowest common denominator to solve issues, yet seamlessly imagine the big picture. My father, Pawan Jain (founder and Chairman, Safexpress) is the person who embodies these traits.

The next step With the reality of the GST now settling in, the supply chain models of companies are drastically changing, and it is here that lies the biggest challenge and biggest opportunity. We have established India’s only network that covers every sq. inch of India, covering all pincodes, and it is now time to take steps to ensure we bring even more reliability and efficiency to this network. We are investing in technology and analytics to bring reliable operations to our customers.


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