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BW Businessworld

Growing Steadily

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The first edition of BWIBusinessworld Whitebook on the Indian BPM industry capturing challenges and opportunities in the sector was launched on 18 July at The Westin in Gurgaon. In just over a decade the Indian BPM sector has grown to $21 billion in revenues and directly employs a million people. The Whitebook with data and articles authored by captains of industry and analysts was launched by Rohit Kapoor, vice chairman and CEO of EXL; Sandip Sen, global CEO, Aegis Ltd; Ashok Pai, head, domain business services, TCS and Ravi Venkatesam, CEO of OnTrac. Also present at the launch were Anurag Batra, chairman of GBN Media and Rajeev Dubey, editor, BWIBusinessworld

(This story was published in BW | Businessworld Issue Dated 08-09-2014)