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Get Uber Via Kiosks At 50 Metro Stations With Uber And DMRC Partnership

The long-term vision is to build deeper transit partnerships with DMRC and explore potential product integrations

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Uber, the world's largest on-demand ride-sharing company, announced its partnership with Delhi Metro Rail Corporation (DMRC) with an aim to make it easier for millions of riders to get a ride at metro stations at the tap of a button and improve first-mile/last-mile connectivity.

The first phase of this partnership kicked off recently where kiosks were set up at Sikanderpur, Dwarka Sec-21 and Rajiv Chowk. The next phase will see Uber cover as many as 50 metro stations in NCR by the first half of 2019. 

As part of this partnership, Uber will set-up kiosks across designated metro stations for Uber Rider Assistants to facilitate riders to book an Uber ride even without the App. It will also place signages at selected locations in the stations and have an ear-marked area for Driver-Partners that will help create a dedicated pick-up area.

Commenting on the partnership, Dr. Mangu Singh, Managing Director, Delhi Metro Rail Corporation (DMRC), said, “DMRC has always kept the interest of its commuters at the centre of its functioning. Our agenda is to make mobility seamless by providing access to feeder transportation and to help our passengers reach their ultimate destinations. With this collaborative partnership with Cab aggregators like Uber & Ola, we are looking forward to encouraging more and more people to use the Metro and have ease of access for the last mile connectivity."

Emphasizing Uber's belief that complementing public transit infrastructure with Uber’s convenient and reliable rides can make cities a lot more accessible and sustainable Madhu Kannan, Chief Business Officer, Asia Pacific, Uber said, “By making it easy to travel to and from metro stations, we can alleviate the need for parking and make first and last mile connectivity more seamless. We are excited to work with DMRC to extend public transit’s reach in Delhi and redefine the future of urban mobility. This is Uber’s first partnership with one of the largest global transit networks and we look forward to setting the gold standard for how we work together to improve our cities, as we “innovate in India for the world”. As a subset of Uber's 'Lower the window' initiative, we hope that this partnership will encourage Delhiites to adopt shared mobility and public transit alternatives over private vehicles and thereby help reduce congestion-bred pollution.”  

Public transit is the mobility backbone of cities across India and in today’s scenario, metro trains are an integral part of making cities more accessible and sustainable. Uber’s collaborative effort with DMRC will not only extend public transit’s reach but will also encourage more people to use the metro and help reduce congestion over time.

This is Uber’s third consecutive initiative in 2018 to facilitate easy commute options to metro riders; the previous two partnerships were with Hyderabad Rail Metro Limited and Kochi Rail Metro Corporation.


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