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Employees Lose Productivity Over Administrative Work: Kronos

The survey was conducted between July 31 and August 9 on 2,800 employees, both full and part, in Australia, Canada, France, Germany, India, Mexico and Britain

Photo Credit : Shutterstock


The productivity of most employees is impacted by unrelated tasks and administrative work as 86 percent in a survey feel that they lose time each day on work-specific tasks but unrelated to their core job.

Nearly nine in 10 employees (86 percent) say they lose time each day on work-specific tasks unrelated to their core job, with 41 percent of full-time employees wasting more than an hour a day on these extraneous activities, according to a workforce management provider Kronos Incorporated survey. 

Additionally, 40 percent of employees waste an hour-plus each day on administrative tasks that do not drive value for their organisation, the survey reveals.

Servicing customers, patients or students, is one of the top tasks on which individual contributors (56 per cent) and people managers (28 per cent) usually spend a majority of their time.

The next highest-rated daily tasks for individual contributors is collaborating with co-workers (42 percent), administrative work (35 percent), manual labour (33 percent) and responding to emails (31 percent).

While people managers list attending meetings (27 per cent), administrative work (27 per cent), collaborating with co-workers (26 per cent) and responding to emails (26 per cent) as the top ways they spend their workday.

The survey also reveals that full-time employees feel 'Fixing a problem not caused by me' (22 per cent) and administrative work (17 per cent) as the top two tasks they waste the most time on at work.

Meetings (12 per cent), email (11 per cent) and customer issues (11 per cent) round out the top five time-wasters, it adds.

Millennials blame social media as a time-sucker (10 per cent) and agree with Gen X (born from early-to-mid 1960s to the early 1980s) that meetings (13 per cent) are a waste of time.

Further, the survey reveals that worldwide 53 per cent of employees feel pressure to work longer hours or pick up extra shifts to grow their career, came from within.

Of those who feel pressure to work longer, 60 per cent put pressure on themselves while the rest say that pressure came from their managers, it added. 


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employees kronos millennials administration workforce