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Digital Payments Could Help Delhi, Mumbai, Bangalore, And Chennai realize US$7.2 Billion Annual Net Benefits

“Cashless Cities: Realizing the Benefits of Digital Payments”, is a unique study that quantifies the potential net benefits experienced by cities which move to an “achievable level of cashlessness”—defined as the entire population of a city moving to digital payment usage equal to the top 10% of users in that city today

Visa, the digital payments technology giant, today, announced an independent study, conducted by Roubini ThoughtLab and commissioned by Visa. It was aimed at examining the economic impact of increasing the use of digital payments in major cities around the world, including Delhi, Mumbai, Bangalore and Chennai and how this could help these cities realize, US$7.2 billion annual net benefits. The study estimates that relying more on electronic payments, such as cards and mobile payments, could yield a net benefit of up to US$470 billion per year across the 100 cities studied – roughly the equivalent to 3% of the average GDP for these cities. For instance:

  • Mumbai, with a population of 19,547,000 and GDP 0f US$104.1bn, could gain US$2.9 billion annual net benefits. Estimated catalytic impacts for the city over the next 15 years include 4.4 basis point increase in GDP growth rate and 1.3% increase in employment.
  • Delhi, with a population of 17,266,000 and GDP of US$74.4bn, could gain annual net benefits of US$2.2 billion. Estimated catalytic impacts for the city over the next 15 years reflect 8.4 basis point increase in GDP growth rate and 1.5% increase in employment.
  • Bangalore, which has a population of 9,394,000 and GDP of US$44.7bn, could realize US$1.3 billion annual net benefits experienced by consumers, businesses and governments in the city. Estimated catalytic impacts for the city over the next 15 years translate into 7.7 basis point increase in GDP growth rate and 1.4% increase in employment.
  • Chennai, with a population of 959,4000 and GDP of US$30.9bn, could save an estimated annual net benefit of US$0.8 billion through the cashless transition in the city. Estimated catalytic impacts for the city over the next 15 years include 9.8 basis point increase in GDP growth rate and 1.7% increase in employment.

“Cashless Cities: Realizing the Benefits of Digital Payments”, is a unique study that quantifies the potential net benefits experienced by cities which move to an “achievable level of cashlessness”—defined as the entire population of a city moving to digital payment usage equal to the top 10% of users in that city today. The study does not look at eliminating cash. Rather, it seeks to quantify the potential benefits and costs of significantly increasing the use of digital payments.

 TR Ramachandran, Group Country Manager, Visa, India & South Asia, said, “Cities are the new engines of economic growth. To unlock their true economic potential, and become globally competitive, cities must embrace digital payments.”

Lou Celi, Head of Roubini ThoughtLab, said “The use of digital technologies—from smart phones and wearables to artificial intelligence and driverless cars—is rapidly transforming how city dwellers shop, travel, and live. Without a firm foundation in electronic payments, cities will not be able to fully capture their digital future, according to our analysis.”


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