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BW Businessworld

A New Approach

Through case studies, tools to measure change and survey results, the author clearly puts across the message: how the right kind of change leads to a happy organisation.

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Every CEO or a sector head often worries about company targets, hiring and meeting deadlines. While doing all of these and more, leaders tend to lose focus on the intangible expectations that the job brings with it. The expectations could be met through changes in behavioural methods rather than the way the company works, or by bringing about a cultural change in the organisation and by creating channels to appreciate your top performing employees formally and informally.
Cheryl Cran, a change management consultant and a guide to leaders of several organisations, in her recent book, The Art of Change Leadership: Driving Transformation In a Fast-Paced World (Wiley), tells that leaders need to change from within in order to benefit the organisation and its employees.

Cran also says it is futile to change for the sake of it. Some positive changes such as technological change, reorganisation, upgrading from the inside (how to deal with employees of different generations), and introduction of reward programmes are good for the company. However, knee-jerk reactions and thoughtless changes bring in negative impact.

Through case studies, tools to measure change and survey results, the author clearly puts across the message: how the right kind of change leads to a happy organisation.


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books book review wiley Cheryl Cran magazine 04 april 2016